benson lam 925.556.0925


Disciplined and prolific interaction designer with over ten years of software application and tools development experience and expert understanding of all facets of user interaction design issues.
Well-versed in user-centered designs as well as usability research, human-computer interaction, and graphic design. Excel in team collaboration and solution brainstorming. Delivery reflects exceptionally strong sense of aesthetics and attention to detail.


Oracle Corporation, Redwood Shores, CA
Principal Interaction Designer - Server, Tools, and Related Technologies UI Design - End User eXperience Team
(July 1999 Present)

- Working on Oracle WebCenter Applications and Spaces project. Define User Experience by providing WebCenter Framework, TaskFlow, and detail interaction mockups, UI specifications and UI guidlines.
- Apply proven and documented design techniques, methods, and solutions.
- Design icons, wizard panels, interactive UI prototypes and specifications, terminology definitions, standards and style guides documents for products, use case scenarios, storyboards, etc.
- Participate in internal design teams for standards development.
- Manage open design issues and propose usability issues with specific design recommendations.
- Responsible for design details of recommendations resulting from testing and evaluation.
- Participate in cross-UI team design reviews.
- Participate in customer research (e.g., site visits, surveys, focus groups) along with senior team member.
- Validate proper implementation of accepted deliverables.
- Manage 1:1 peer relationships with developers to explain UCD (user-centered design) value and process.
- Manage project plan, schedule and status independently.
- Stay current in design techniques and tools.
- Incorporate internationalization principles in interface design.
- Support all graphic requests for the following Oracle products: Developer, Discoverer, Business Intelligence, Oracle Enterprise Manager, JDeveloper, Oracle Portal , Oracle Real-Time Collaboration, and Oracle Collaboration Suite.
- Work collaboratively with other interaction designers and developers at Oracle Mobile, Enterprise Edition of Oracle-internal web site, and Online Studio website to deliver representational branding and component graphic, component design, dialog-page layout and site-application structure.
- Supply Oracle Portal team with prolific interaction design, which included icons, wizard/dialog artwork and color scheme study for Oracle Portal (versions 3.0 to 3.1 and 9.0.1 to 9.0.3), Portlet Development Kit (PDK), PortalStudio.oracle.com, Oracle Development Resource Portal (ODRP) and Portal.Oracle.com (POC).
- Support thick client standard application graphic and interaction design for JDeveloper (from version 3.2 to Oracle AS version 10.1.3.)
- Produce interaction models for international versions of various products.
- Generate UI process plans, task flows, high-definitive page screens, and UI Exit Reviews for Oracle Collaboration Suite (End User thin client UI), which includes Email, Calendar, Files, Web Conferencing, Ultra Search, Wireless & Voice and Oracle Instant Messaging applications.

YES! Entertainment Corporation, Pleasanton, CA
Senior Industrial/Graphic/Multimedia Designer
(May 1995 July 1999)

- Lead and managed new toy design which included strategic web and product design, focus group study, prototyping and packaging production services.
- Idea generation for new toy products and product extensions, including sketches, renderings, color studies, control drawings, presentation drawings and models making.
- Material and product research for new toy products and product extensions.
- Graphic support which included icons design, and packaging layout design.
- Interviewed prospective customers (children from the ages of 3 to 14) to determine new product features and directions.
- Defined user flows and information architecture for next generation products.
- Designed and implemented innovative website that resulted in increased revenue.

ARMBEE Corporation, San Francisco, CA
Graphic Design Consultant
(November 1997 December 2000)

- Provided layout and product illustration for the Armbee export/ import catalog.

Procyon Product Development Group, Oakland, CA
Industrial/Product Designer
(September 1995 December 1997)

- Participated in all phases of the new product development cycle. This included providing concept sketches and prototypes for client presentations.


Oracle JDeveloper, Oracle Real-Time Collaboration, Adobe PhotoShop, Adobe Illustrator, Adobe After Effects, Adobe ImageReady, Macromedia Flash, Macromedia Dreamweaver, Jasc Software WebDraw, QuarkXpress, DeBabelizer, Ashlar Vellum 3D, Microsoft Visio 2002, Microsoft Office, all kinds of Instant Messengers, Other HTML Editors.


- PC (Windows 95, 98, NT, 2K, XP)

- Macintosh (OS X)
California College of the Arts, Oakland, CA
B.F.A. 1996 Industrial Design

University California of Berkeley
- Web Design - Flash on the Web
- Development Processes for Interactive
- Studio Tours: Multimedia and Video
- Multimedia Design and Production Management
- Interactive Media Overview
- Web Design: An Overview
- Design Principles for Web and Media
Oracle Corporation University
- Introduction to Oracle SQL
- Object Oriented Analysis & Design Using UML
- Unified Modeling Language | UML
- Effective Presentation Skills - Decker Associates


- English (fluent)

- Cantonese (native) - Mandarin (native)